Online Therapy Fees

Insurance Accepted:

Cigna: North Carolina, Tennessee, Illinois
United: Coming Soon
Aetna: Coming Soon

Frequently Asked Questions

How do I request therapy services?

Call or Text 1-910-833-1849 and leave a message. Include a good time to receive a call back. Eleena will return your call within 24 business hours unless otherwise noted. I offer a free 15-minute consultation call to see if we are a good fit. After this call, the fees for therapy sessions are as described above.

Do you offer in-person sessions?

All therapy sessions will be on a video call. Online counseling is convenient and allows you to access counseling from the comfort of your home using Mosaic Reflection’s secure video platform. Online Therapy services available statewide in Tennessee, Illinois, North Carolina and South Carolina.

How do I cancel an appointment?

To cancel an appointment, please log on to the patient portal. From there you may cancel your appointment or send Eleena a message. You may also call or text 1-910-833-1849. Note that all cancellations must be made 24 hours or more in advance or you may incur a late cancellation fee. 

What forms of payment do you accept?

All major Credit Cards, Debit Cards, and HSA cards.

Do you accept insurance?

Yes, at Mosaic Reflections, I currently accept Cigna and am in network for clients located in North Carolina, Tennessee, and Illinois.

If you have a different insurance plan, you are still welcome to work with me. In those cases, sessions are considered out-of-network and the self-pay rate applies. Many clients choose this option and use their out-of-network benefits for possible reimbursement. If you would like, I can provide a superbill that you can submit to your insurance company.

If you’re unsure what your benefits look like, I’m happy to help you think through your options during a free consult call.

I have more questions…

Please contact Eleena at 1-910-833-1849 if you have further questions.